Learning and Development Digital Module Developer & Engagement Specialist
Job Summary:
Learning and Development Digital Module Developer & Engagement Specialist role is to design, develop, and deliver engaging digital learning experiences that enhance employee skills, performance, and engagement across the organization. This role combines instructional design, digital content creation, and learner engagement strategies to ensure training programs are interactive, accessible, and aligned with organizational goals. The specialist also drives learner participation through creative communication campaigns, digital platforms, and continuous improvement initiatives to promote a culture of learning and development.
Responsibilities :
- Digital Learning Design & Development
- Design, develop, and implement digital learning modules using e-learning authoring tools (e.g., Articulate 360, Adobe Captivate, or Canva).
- Convert classroom-based training content into engaging and interactive online learning experiences.
- Ensure digital modules are user-friendly, visually appealing, and aligned with adult learning principles.
- Content Management & Delivery
- Manage and maintain learning content on the Learning Management System (LMS) or other digital learning platforms.
- Monitor learner progress and generate reports to measure training effectiveness and completion rates.
- Continuously update and improve modules based on feedback and emerging trend
- Learner Engagement & Communication
- Develop and implement learner engagement campaigns to promote participation in training programs.
- Create digital communication materials such as newsletters, teasers, infographics, and videos to sustain learning interest.
- Facilitate online discussions, forums, and learning communities to encourage knowledge sharing.
- Collaboration & Stakeholder Management
- Partner with subject matter experts (SMEs) to gather content and ensure accuracy and relevance.
- Collaborate with Retail HR, IT, and department heads to align learning initiatives with organizational goals.
- Provide guidance and support to trainers and facilitators on digital learning tools and engagement strategies.
- Evaluation & Continuous Improvement
- Assess training impact through data analysis, feedback, and post-training evaluations.
- Recommend improvements to content, delivery methods, and learner engagement approaches.
- Stay updated on digital learning technologies and trends to drive innovation in L&D practice
Qualifications:
- Diploma in Human Resources, Education, Instructional Design, Multimedia, Communication, or a related field.
- Professional certification in Learning and Development, Instructional Design, or e-Learning (e.g., CPTD, ATD, or similar) is an added advantage.
- Minimum 3–5 years of experience in Learning and Development, with a focus on digital learning design and content development.
- Proven experience using e-learning authoring tools such as Articulate Storyline, Rise, Adobe Captivate, or other multimedia tools.
- Experience managing and administering Learning Management Systems (LMS). Demonstrated ability to create interactive, visually engaging, and learner-centered digital content.
- Experience in driving learner engagement through creative communication and digital campaigns